Rep. Smyk Among Those Asking for Answers on Mail Delivery Problems

Posted on 03-11-2021

State Rep. Steve Smyk recently signed a joint letter with 14 other state lawmakers asking U.S. Sen. Tom Carper to investigate ongoing problems Delawareans are experiencing with their postal service.
The letter read:
Dear Senator Carper,
A number of my constituents have contacted me regarding the surprisingly poor performance of the United States Postal Service (USPS). They have complained of significant delays in mail and package deliveries, as well as bills and correspondence that were not sent to the correct address. In many cases, the misrouted items were not even sent to the correct state!  
According to published reports, these complaints are not confined to my district but have occurred in many Delaware jurisdictions. In fact, the area in and around Milford seems to be a hotbed for such grievances.
I know you have a long history of dealing with the USPS and that you publicly expressed dissatisfaction with the postal service last summer.
I respectfully request the assistance of your office in contacting the U.S. Postmaster General, not only to provide an explanation for the agency’s recent problems, but to also identify and implement corrective action to eliminate these issues. 
Even in today’s world of digital communications, our shared constituencies are still reliant on an effective postal service.
I look forward to hearing from you in the near future in reference to this issue.  
State Rep. Steve Smyk, et. al.
A response from the senator’s office indicated the problems were largely the result of volume, coupled with staff shortages and other issues caused by COVID-19.
Additionally, a report issued by the U.S. Postal Service (USPS) Office of Inspector General in mid-October in response to a Congressional inquiry, cited continuing changes being made by U.S. Postmaster General Louis DeJoy. The changes are to address massive losses incurred by the agency, which was $7.6 billion in the red in FY 2020. In a speech made on the Senate floor Monday, Delaware’s other U.S. Senator, Chris Coons, reportedly blamed Postmaster General DeJoy for the continuing problems.