DHSS Seeks Community Engagement as Agency Expands Project to Reimagine Service Delivery

Posted on 10-22-2022

As part of its strategic plan to make access to services easier for Delawareans across the state, the Department of Health and Social Services (DHSS) will begin a critical community engagement phase in which the public can weigh in on the kinds of changes they want to see. For years, DHSS has heard about the difficulty Delawareans have in accessing and navigating such services such as general assistance, emergency assistance services, food benefits, Temporary Assistance for Needy Families (TANF), emergency housing, Medicaid, and more.

To facilitate these changes, DHSS needs input from the community. Delawareans are asked to complete a short online survey by Nov. 1 to share their experience with receiving state services. Through the survey, residents also can let DHSS know if they want to participate in the future community engagement sessions. For questions about the engagement sessions and survey, please email StateServiceCommunity@delaware.gov.

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